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Tuesday, 11 June 2019

Vodafone Egypt fined for poor service

Vodafone Egypt fined for poor service: The National Telecom Regulatory Authority (NTRA) has fined Vodafone Egypt EGP 10 mn after its mobile network allegedly faltered for several hours last Tuesday, according to an NTRA statement picked up by Reuters Arabic. In a clear message to operators, the NTRA notes that this is the first time a mobile network operator has received a fine for a service interruption.

It issued a warning to other companies that it would not hesitate to impose fines in the future to ensure the quality of service.

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