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Tuesday, 25 September 2018

Raya eyes expansion thanks to weak pound

Raya eyes expansion thanks to weak pound: EGX-listed outsourcing services provider Raya Contact Center is expanding thanks to a weak EGP and relaxing of foreign currency restrictions, writes Tamim Elyan for Bloomberg. Raya added 1,000 workstations this year, up from an average of 400 per year. “We are now getting back on the map,” CEO and Managing Director Reem Assad said. “We are price competitive and foreign clients are now getting back in touch with us,” she added. The company, which runs offshore call centers and makes 75% of its revenue from serving clients abroad, plans to reach a total of 10,000 workstations by end-2020, up from a current 6,700.

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