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Monday, 5 September 2016

Consumer Protection Agency meeting with Samsung

The Consumer Protection Agency is asking Samsung to recall 1,200 Samsung Galaxy Note 7 devices sold in the Egyptian market, Al Mal reported, picking up on Samsung’s global recall of the device amid reports of at least 35 instances in which the device’s battery has exploded. A Samsung representative in Egypt said the company will announce procedures to replace faulty devices at authorized resellers. As we noted yesterday, Samsung ordered the device recalled in North America, the Middle East, and Asia. A Samsung Egypt customer service rep said over the weekend that only devices made in China were affected, despite China being one of the only markets not subject to recall as devices there use batteries from a different supplier.

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